Easthall Park Housing Cooperative

Tenant Services

We wish to provide the best possible service to all our tenants and therefore this section provides tenants with information on a variety of aspects affecting their tenancy.

Choose from the options above for information on the main issues that affect tenants, like how to apply for a house, report neighbour complaints, how to get involved and even pay your rent.

Information Sheets

The Co-operative has published a variety of information sheets that cover the services we provide and outlines how you as a tenant or user of our services can get the best from them.

To date the following have been printed:

Service Standards
Alterations & Improvements
Repair Priorities Service Standard
Keeping Your Home In Good Repair
Succession To A Tenancy
Abandoned Houses
Rechargeable Repairs
Your Voice - Your Choice
Right To Repair
Complaints
A Guide to Your Environmental Services
How to Pay Your Rent
Rent Arrears
Eviction
Ending Your Tenancy
Lettable Standard
Gas Servicing
Tenant Surveys
Former Tenant Arrears
Mutual Exchange
Anti-social Behaviour and Neighbour Nuisance

Copies of these information sheets will be located at the reception area in the Glenburn Centre or can be downloaded from the information sheet page.