Rating our performance
We welcome all and any feedback on our services, to assist us learn and improve. We carry out regular satisfaction surveys on our repairs, maintenance, allocations and anti-social behavior practices.
We are developing a new resident engagement strategy that will involve our residents in how we assess and report performance.
Our residents will play a vital part in the self-assessment process for reporting to the Scottish Housing Regulator on the Scottish Social Housing Charter Outcomes.
The website of the Scottish Housing Regulator is www.scottishhousingregulator.gov.uk
We publish information on how we perform in our annual report. To download a copy of the annual report, click here.