This section outlines the importance of paying rent and the relationship between receiving rental income and managing and improving the housing stock.
As an organisation we aim to achieve an appropriate balance between supporting our tenants maintain their tenancies and ensuring we collect the necessary rental income to deliver our strategic objectives.
We recognise that the UK Government's welfare reform changes present significant challenges to many of our tenants.
Accordingly this section of the website provides an explanation of the Housing Benefit under-occupation charge that took place in April 2013 and the introduction of Universal Credit, with benefits including housing costs being paid direct to tenants, which was introduced in Glasgow on June 2015.
We explain what payment options we provide and outline advice and information to support tenants in their tenancy.
